Why do legacy institutions only wake up when they hit a wall?
In his new book, Hilmi Güvenal goes after that question. IBM,
NHS, LEGO, Siemens. All of them hit the wall one day, then rebuilt
themselves. The hammer falls in one of three places. Money, service,
or law and ethics. But before the blow, the picture inside is always the
same. Unquestioned rules, rituals nobody dares to break, the sentence
“this is how we have always done it.”
That is the sediment of ...